Hope you will find your answer here, if not contact us in the form !
Ta Clara is available right here, on taclara.com. Please see our Shipping & Returns page to double check if we ship to your country.
Currently we ship to Canada and US only.
We provide Free Shipping to the following countries:
United States (incl. Hawaii, Puerto Rico), standard 5-8 business days.
Canada, standard 3-8 business days.
We only ship on business days (Monday to Friday, excluding bank holidays).
Orders placed on Saturday and Sunday will be processed the following business day.
. If you are purchasing from our US/CAN website, all payments will be handled in US dollars.
We hope that you love your product(s) as much as we do. However, if for any reason you wish to return any or all products within your order, you have fourteen (14) days after the order has been delivered to do so. We will gladly issue a refund if the return conditions (noted below) have been met.
Please note that products must be returned unused, undamaged and in their original outer packaging, which must remain sealed and unopened.
Make sure you choose an appropriate cardboard shipping box for your return to prevent the content(s) from being damaged while in transit.
Please arrange a return shipment using a carrier of your choice. We apologize - you must bear the return shipping costs, which are nonrefundable.
We’re sorry if you ever have an unfavorable experience with one of our products. It may take a while for your hair to get used to our products.
We ask you to be patient for a while. We also recommend not using more than what we recommend.
Our products are suitable for all hair types, the Hair Mask and Hair Essence are especially great for curly hair types as they contain richly hydrating ingredients ideal for dryer, curly hair types.
The products are created to be effective on their own as well as in combination with each other.
We recommend our customer to mix the Hair Essence with the Hair mask to achieve the best result.